All items are sent via Australia Post eParcel from our Silverwater NSW office.
Regular Parcel Post shipping is $7.95 for orders of less than 10 pairs. Orders of 10+ pairs are eligible for free shipping when selected at checkout. Delivery is generally within 2-7 business days based on Australia Post transit times.
Express Post delivery is available for a flat fee of $13.95 for all orders, with delivery time frames starting from 1 business day. Please refer to Australia Post transit times for accurate delivery timeframes.
Please allow up to 48 hours for your order to be processed.
Once your order is shipped you will be notified via email with a tracking number to track your parcel.
30 day Money Back Guarantee
Sole Revolution Orthotics offer a 30 day Money Back Guarantee on all UNDAMAGED products.
If, for any reason, you are not satisfied with your product, notify us via email at firstname.lastname@example.org. We will issue a Return Merchandise Authorization (RMA) number and provide return instructions. Return shipping not included.
- Return for refund within: 30 days
Product must be registered for all warranty refunds. Refunds available on all undamaged products received back within 30 day period.
All products purchased through resellers/distributors should be returned to the place of purchase for refund.
Shipping costs are non refundable on all orders.
- Return for size exchange/replacement within: 30 days
Size exchange and replacements are available on all undamaged and unworn products. Return shipping is not included.
Please ensure that you have registered the product purchased for money back guarantees and warranty claims before contacting our team. Please Click Here to register your product.
All products purchased through a Sole Revolution Orthotics reseller/distributor must be registered and returned with an original purchase invoice to be eligible for refund.